Returns & Exchanges
At Tricoci Salon & Spa, we stand behind the quality of our beauty products and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unopened or gently used products within 30 days of purchase for a full refund or exchange.
Initiate Your Return
Contact our guest services team or visit our online portal with your order number and email address to start the process.
Prepare the Package
Securely pack the items in their original packaging, ensuring all components are included to prevent damage during transit.
Ship Items Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing